Product Questions

Here are a collection of the most commonly asked questions by our customers. If you have a question that is not answered here, please send us a message and we will do our best to answer it for you. 

Yes. Our Kaktus Corn Chips are gluten free. Most of our seasonings have no gluten in them but are processed on the same line as products that do have gluten in them. To view all our gluten free products, click here

Yes, our popcorn is non-GMO.

Airtight storage is best. It prevents moisture loss, which directly affects the corn’s ability to pop. No moisture … no pop. It is just that simple. Also, avoid the refrigerator. While some claim that cold storage makes better popcorn taste better, many refrigerators contain little moisture and will dry out the kernels.

As popcorn ages, it tends to lose needed moisture. That is why it needs to be stored properly. (Try sprinkling a little water over the kernels, shake, and then let them set in an airtight container for at least a day before using

Kaktus Chips are a small hard pellet that expands to a light crunchy snack when heated in oil. There are 3 different varieties: corn, potato and wheat. They are a great alternative to potato chips.

100g Theatre Spice
100g Kaktus Corn Chips or Kaktus Wheat Checkers
100g Gourmet Popcorn Seed14g 
Dill Pickle14g Mesquite BBQ
14g Salt and Vinegar

Yes. The amount of oil necessary depends on the kind of oil being used. The more dense the oil, the less you need.

No it does not.

Yes, there is. The working parts of the popper are under a five (5) year limited warranty. The pot itself is not under warranty. Proof of purchase is required to receive the warranty. All warranty claims should be sent directly to Schneider’s Gourmet World and not to LC’s Gourmet World.

PURCHASING QUESTIONS

We accept e-transfers and credit card payments through Stripe and PayPal.

Our website base currency is CAD if you are in Canada, and USD if you are in the United States. Currency is selected based on your location, but can easily be changed to a different currency by using the currency converter located in the footer (bottom) of the website.

Yes. Just give us a call at 1-800-665-6484 and we will be glad to help you.

Yes. We use an encrypted SSL certificate to make certain all payment processing information is kept secure when completing your transactions.

Canadian orders will be charged GST on all orders and PST on Theatre II Gift Pack, Theatre II Snack Maker and non food related products.

Shipping rates vary throughout Canada and the United States. Shipping rates are based according to your shipping address and are calculated when you checkout.

TIP TO SAVE ON SHIPPING

Using the smallest box permitted by the shipping company, we are able to put in up to six packages of seasonings/snacks. Therefore, it is always better to purchase more packages to get the most out of the shipping costs charged by the shipping company.

We reserve the right to make additional charges for remote addresses and may refuse to process an order where shipping costs exceed the cost of the order.

Once your order has been received, your order will be processed and shipped within 48 hours via Canada Post. You will receive an email notification where you can track the status of your order.

PURCHASING QUESTIONS

Our oils have a shelf life of two years. Our Kaktus chips have a shelf life of one year. Unopened seasonings have a shelf life of six to nine months. Opened seasonings have a shelf life of three to six months. Popcorn has an indefinite shelf life as long as it is stored in ideal conditions. However for best results, we recommend using it within one year from purchase.

Yes. We currently have a few fundraising programs that work great for schools, youth groups, sports teams, dance groups and more! Send us a message on our contact page and we will contact you with details.